The Analyst's Dilemma
Security analysts are bombarded with thousands of alerts every day. Identifying the "needle in the haystack"—the one alert that signifies a real breach—is an exhausting and error-prone process. This project focused on the internal tools used by Arctic Wolf analysts to triage and investigate these threats.
Alert Fatigue & Context Switching
Analysts were forced to switch between multiple tabs and tools to gather context on a single alert. This fragmentation led to slower response times and increased the risk of missing critical information.
The Unified Triage Interface
We redesigned the triage experience into a single, unified interface that surfaces all necessary context—user behavior, network logs, and device history—in one view. By leveraging intelligent grouping and prioritization, we allowed analysts to focus on high-risk incidents first.